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Talk to an engineer, not a call centre直接对接工程师,而不是客服中心

Send us your product target, capacity requirement and plant conditions. The first reply comes from an engineer who has commissioned presses in your type of plant — usually within 12 hours on business days.请提供您的产品目标、产能需求与厂房条件。第一封回复通常由在同类工厂调试过设备的工程师给出,工作日内一般 12 小时内回复。

Contact Channels联系方式

Choose whichever channel is fastest for you选择对您最便捷的沟通方式

For export inquiries, WhatsApp and email are usually fastest. Include your country, target product and required capacity so we can answer with a concrete configuration instead of a generic catalogue.外贸询盘建议使用 WhatsApp 或邮件。请在信息中说明所在国家、目标产品与所需产能,这样可以给出具体配置方案,而不是通用型录。

Phone电话+86 773 000 0000
Working hours工作时间Mon–Sat 08:30–18:00 (GMT+8) · Technical support 24/7周一至周六 08:30–18:00(GMT+8)· 技术支持 7×24 小时
Address公司地址No. 88 Industrial Road, Guilin, Guangxi 541004, China中国广西桂林市工业路 88 号 邮编 541004

Information that gets you a faster, more accurate reply提供这些信息,能让我们回得更快更准

  • Target product: cultured diamond, industrial diamond, CBN, PCD/PDC or new materials目标产品:培育钻石 / 工业金刚石 / CBN / PCD-PDC / 新材料
  • Target crystal size / carat weight and monthly output目标晶体尺寸或克拉重量、月产量
  • Available floor area, crane capacity, connected power and water supply可用厂房面积、行车能力、供电容量与供水条件
  • Whether you need equipment only, or line planning and process commissioning as well仅需设备,还是同时需要整线规划与工艺调试

Inquiry Form在线询盘表单

Send an inquiry提交询盘

Opens a pre-filled email in your mail client. You can also send the same details via WhatsApp.将生成预填好的邮件草稿。也可通过 WhatsApp 直接发送同样的信息。

What happens next后续流程

01

Reply within 12 hours12 小时内回复

An engineer reviews your information and responds with clarifying questions or a first recommendation.工程师审阅信息后,回复确认性问题或给出初步推荐方案。

02

Technical proposal技术方案

Model selection, line layout, utilities, delivery schedule and commercial quotation.机型选型、整线布局、公用工程、交期与商务报价。

03

Video call or plant visit视频会议或现场考察

We can walk through the configuration on a video call, or visit your plant for line projects.可通过视频会议逐项讲解配置,整线项目可安排现场考察。

Six-sided top press main unit prepared for customer factory acceptance Factory acceptance before shipment出厂前的整机验收

Why Buyers Choose Us采购方为何选择我们

Equipment, line and process from one supplier设备、整线与工艺,同一家供应商

Buyers who have run imported presses know the real cost of split responsibility: the machine supplier, the control supplier and the process provider each point at the others when yield drops. We take the whole scope.运行过进口设备的采购方都清楚责任分散的真实代价:良率下降时,设备商、控制商与工艺方互相推责。我们承担整个范围。

Single source单一责任方Main unit, hydraulics, control, heating and process from one contract.主机、液压、控制、加热与工艺,一份合同承担。
Process support工艺支持Cell design and pressure / temperature curve development included for line projects.整线项目包含腔体设计与压力温度曲线开发。
Export experience出口经验Container packing, English documentation and overseas commissioning.集装箱包装、英文资料与海外调试服务。
Long-term spares长期备件Wear parts, anvils and consumables supplied for the full machine lifetime.全生命周期供应易损件、顶锤与耗材。

FAQ常见问题

Commercial and service questions商务与服务常见问题

How long is the delivery lead time?交货周期多长?

Standard models are typically delivered in a lead time that depends on model size and line scope; multi-press line projects are delivered in batches against an agreed schedule. Please send your model and quantity for a confirmed date.标准机型交期与机型规格、整线范围相关;多台整线项目按约定节点分批交付。请提供机型与数量,我们给出确认交期。

What is the minimum order quantity?最小起订量是多少?

One press. Many customers start with a single unit, then scale to a full line once the process is validated on their material and product.一台起订。很多客户先从单机开始,待工艺在自有原料与产品上验证通过后,再扩展为整线。

Which payment terms do you accept?支持哪些付款方式?

Payment terms are agreed per contract. Bank transfer and letters of credit are both acceptable for export orders. Details are confirmed in the commercial contract.付款方式按合同约定执行。出口订单可采用电汇与信用证方式,具体以商务合同确认为准。

What warranty and after-sales support is included?质保与售后支持包含哪些内容?

Warranty terms are specified in the contract. Support includes commissioning guidance, operator training, spare-parts supply, remote troubleshooting and engineer dispatch at home and abroad.质保范围在合同中明确。售后支持包含调试指导、操作培训、备件供应、远程故障诊断与国内外工程师派工。

Can your engineers visit our plant before we order?下单前你们能来现场考察吗?

Yes. For line projects we can visit to review layout, crane capacity, connected power, water supply and material flow before finalising a proposal.可以。整线项目我们可赴现场考察布局、行车能力、供电供水条件与物流路径,再确定最终方案。

Do you supply cell assemblies and consumables as well?是否同时供应腔体组件与易损件?

Yes. We can supply cell assembly tooling, anvils, wear parts and consumables, and we can also support customers who source cell materials locally.可以。我们可供应腔体组装工装、顶锤、易损件与耗材,同时也支持客户在本地采购腔体材料。

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